StarHub Fibre - ABNORMALLY HIGH LATENCY -
Myself along with many other StarHub fibre users have recently encountered an abnmormally high latency when connecting to overseas servers, this latency is constant and not a spike.
I'm on a wired connection
For example, in Battlefield 4, we'd get on average 30ms to 90ms of latency when connecting to servers in Asia (HK/CN/JP/KR) but for the past week, I've been consistently seeing latency of more than 400ms. I'm also encountering the same high latency in Final fantasy XIV,
I've conducted a Speedtest using Ookla's Speedtest, connecting to a server in Tokyo and I got a ping of more than 500ms.
All the above factors points towards the high latency being connection related and not program/software related, the issues faced has been crrobrorated with other StarHub users in Final Fantasy XIV who also observed a sudden increase in latency.
Kindly acknowledge this issue and inform your users on how StarHub is planning to resolve this issue, its been long enough and we demand answers.