StarHub Cisco Internet Modem DPC3925 No Internet
My mom has alerted me that the internet connection at home has been unsuccessful since 3rd December 2018. When I have come to take a look, I observed the following:
The light for the US (upstream) has been blinking non-stop, however the light for power and DS (downstream) is steady.
I have tried turning off and on again for the modem but the problem persists. I have also disconnected the cable from the modem and placed it back again but still unsuccessful.
May I know if there are any other troubleshooting methods I can take so that I could restore the internet connection in my mom's home?
Looking forward to a favourable reply.
Thanks and regards,