mrbrianchang's profile

Wed, Aug 5, 2020 7:00 AM

Starhub Cable Trunking Information

Hi,


I'm writing to find out exactly what are the costs, information and more about Starhub's offered cable trunking information.

 

Competitors in the field have dedicated to sharing information on a single page easy to access/navigate to

https://myrepublic.net/sg/add-ons/cabling-for-broadband/

 

Upon searching Google, I have found (close to zero) information about Starhub's offerings for cable/wire trunking at home

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You'll see the only two relevant forum posts on the community site are linked to: 

https://community.starhub.com/t5/Fibre-BroadBand/fiber-experience-how-to-improve-wifi/td-p/178914

https://community.starhub.com/t5/HomeHub/Re-contract-options/td-p/161765

 

Both of which are either

1. No relevancy to the topic

2. at least two years old

 

I'd like to find out the following:

 

1. What are the costs of Starhub's cable trunking services?

2. What is the process like (done on same day as fiber installation, or schedule a separate appointment?)

3. Details for customers who've cabling done before for the Fibre ONT, but wish to extend it into a further part of the home?

 

I'd like to find out more soon, please. Thank you.

Responses

Carla_P

Moderator

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4.9K Messages

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2.6K Points

1 y ago

Hi @mrbrianchang, please see the details below:

 

1. Here are the charges:

Data Cabling Charge

$107 with GST per data point

Data Point Conversion from Telephone Point

$26.75 with GST per faceplate

Additional Fibre Cable

After initial 15m from fibre entry point (for Pre-COPIF 2013 buildings)

After initial 25m from fibre entry point (for COPIF 2013 buildings)

$2.14 with GST per 5m

Truck Roll Charge

$53.50 with GST

 

You may also refer to this < https://www.starhub.com/personal/home-broadband/other-charges.html > for other broadband charges.

 

2. The data point installation is scheduled separately from fibre installation appointment, however, there might be possibilities that both can be scheduled on the same day. 

 

3. If you wish to get a wired connection in different areas of your home, you can do so by installing surface cabling and data points.

 

3 Messages

1 y ago

Where exactly can i schedule an appointment, must it be in person at a starhub location, or can i do it online?

 

Thanks.

Carla_P

Moderator

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4.9K Messages

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2.6K Points

1 y ago

You may schedule an appointment by contacting our Customer Support Team via Facebook or Twitter

 

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