New Commentator
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1 Message
Fri, Apr 6, 2018 11:00 PM
slow or intermittent connection
Hi Starhub,
For the past few weeks, wifi or braodband has been ridiculously slow all day (and more so in the evening) - it took me more than five minutes to load any website• Slow or intermittment speed remains despite resetting the router. Please help. Thanks.
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3 years ago
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Amy_Law
Alumni (Retired)
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3.3K Messages
3 years ago
Hi @ tabitha80
Quick check - have you tested the connection using a LAN cable to your laptop/PC to see if the issues recur after a restart of your modem/ONT and router?
If this doesn’t help, send me your full name, NRIC/FIN number, contact number and email via Private Message and I'll be in touch.
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