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1 Message

Fri, Apr 6, 2018 11:00 PM

slow or intermittent connection

Hi Starhub, 


For the past few weeks, wifi or braodband has been ridiculously slow all day (and more so in the evening) - it took me more than five minutes to load any website• Slow or intermittment speed remains despite resetting the router. Please help. Thanks. 




Alumni (Retired)


3.3K Messages

3 years ago

Hi @ tabitha80


Quick check - have you tested the connection using a LAN cable to your laptop/PC to see if the issues recur after a restart of your modem/ONT and router?


If this doesn’t help, send me your full name, NRIC/FIN number, contact number and email via Private Message and I'll be in touch.

- Amy

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