Ridiculous Relocation Fee - Starhub Fibre
Going to relocate to my new address next month. I'm doing early planning and found quite some surprises.
First of all, when I called service centre for total fees I have to pay, total are as below:
Relocation Fee: 107
I spent the last 2 hours reading all the complaints on here regarding the cost of mere relocation. I know I know, I'm gonna say the same. Hey starhub, it's a no brainer to pay for termination fee and subscribe to some other telco with free isntallation+activation etc etc (and free set of equipment which i can resell to ease the pain)
Since I'm posting here, I was just hoping can you please have a more reasonable charges for this relatocation. First of all, I will be doing all my moving of hardware, plugging in all my equipment, etc etc! Are you sure you need to charge activation fee that is more than my monthly internet bill? when you can have free activation fee during my initial contract? It's just a remote job from your office.
I have not asked about my cancellation fee, but that will be my last resolve.
And from what I understand reading posts here, it may not be possible to schedule for the activation+installation on my new address on the date desired.... can I have at least a temporary cable internet for just a couple of days?
Lastly, I have got my relocation date SET. I hope starhub service can get back to me and make this process less painful.