I have moved out of the house where I was staying with my brothers and mother. Thus I submitted an online application to transfer the ownership (which is under my name) to my brother who is still staying at that location. The customer service personnel replied that
" we note that the addresses are different therefore, there will be a relocation fee of $120.00 (after GST) applicable on top of the transfer fee."
I have already moved out of the house and my NRIC address has already changed to my new address, but the current billing address remained as my old address which is the address of my brother (the transferee). Since there is no relocation involved, why is there a need for the $120 relocation fees.