Random disconnection at almost fixed interval
My router is forcingly disconnecting few of my devices after a few hours duration. So it will always be .XX minute of the hour, if I reboot the router this .XX minute will then change. The number of hours until each disconnection is not exactly fixed, few to 10 of hours.
I have checked by DHCP lease renewal, it is not due to that as it is set to 7 days.
I can see from my router log, prior to the disconnection, the router received some request from STARHUB. The disconnection is temporary and takes a minute to reconnect but yet it is very disruptive due to its multiple occurence per day. Please advise.
Question
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Updated
2 months ago
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Responses
Carla_P
Moderator
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3.5K Messages
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1.5K Points
2 months ago
Hi @yokuni91, sorry to hear that you're having issues with your internet connection. Just to check, what router are you using? Also, have you tried to reboot both your ONT and router to refresh your connection?
~ Carla
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yokuni91
3 Messages
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3 Points
2 months ago
Yes I have tried a full reboot on both ONT and router. It only changes the 'time' it disconnect to a different minute of the hour.
Router model DIR 868-L.
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