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Keyan

Respected Commentator

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4 Messages

Mon, Jan 30, 2017 7:00 PM

Poor service and very slow fibre broad band

Starhub fibre broad band sucks, I recently moved to fibre broad band 1gbps from cable 100mbps, the speed I get with fibre broad band is 40mbps to 90mbps max, it has been more than 15 days no solution yet. 

Responses

Josephine C

Genius

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861 Messages

4 years ago

Hi Keyan, we've replied to you on other post. Please send me a private message with your NRIC, email and contact number and we will follow up on your case. Thank you - Josephine

New Commentator

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1 Message

4 years ago

I do face same problem in spite of paying 80 SG$ per month. Router changed twice, modem changes once. Technicians visited twice. Now not only nroadband but also fixed phone line has issue. 

 

I was better of with 100 MBps earlier. 

Amy_Law

Alumni (Retired)

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3.3K Messages

4 years ago

Hi @Satish,

 

Please clarify on the broadband issues you are facing - such as if you are experiencing intermittent/speed issues or no connectivity via both WiFi and direct connection. 

 

Let us know your account details, contact number and e-mail via PM and we will be in touch.

 

- Amy

- Amy

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