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2 Messages

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2 Points

Mon, Jan 18, 2021 5:22 AM

poor fibre speed

poor fibre speed, subscription plan of 1000 mbps. Any thing to do to resolve this issue?

Responses

Carla_P

Moderator

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3.5K Messages

 • 

1.4K Points

a month ago

Hi @TPSH22, sorry for the inconvenience this has caused. Please try to reboot your ONT and router to refresh your internet connection. Let me know if this helps. Thanks!

~ Carla

 

 

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Some of my posts, opinions and views here do not reflect my position and StarHub's opinions. 
For account related matter, please seek help from our Customer Service team via Facebook Messenger.
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2 Messages

 • 

2 Points

it doesnt seem to make any difference after rebooting and refreshing.

Carla_P

Moderator

 • 

3.5K Messages

 • 

1.4K Points

In this case, please send a message to our Customer Service Support via Facebook Messenger by clicking the link below as this will need further technical assistance. Thank you. 

~ Carla

 

 

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Some of my posts, opinions and views here do not reflect my position and StarHub's opinions. 
For account related matter, please seek help from our Customer Service team via Facebook Messenger.
Have a good idea? Tell us at our Ideas Exchange!

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