Estiza's profile

New Commentator

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1 Message

Sat, Nov 30, 2019 10:00 PM

No Contact after Order Confirmation

Hi there,

 

I've just signed up for 1gbps Fibre Broadband on 28 November 2019. It stated that I will be contacted within 48hrs to arrange for installation of the service. 

 

However, till today, there is no call from Starhub. My order number is CR19112836450. 

 

Appreciate your help. Thanks. 

 

Responses

Carla_P

Moderator

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4.9K Messages

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2.7K Points

2 y ago

Hi @Estiza, unfortunately, I don't have access to your account to check the status of your order. In this case, please contact us through Facebook messenger or Twitter Direct Message to further assist you with your concern as this requires us to refer to your account details. Thanks!

 

~ Carla

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