V

1 Message

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1 Point

Sun, Nov 22, 2020 4:51 AM

MaxInfinity 1000Mbps fibre broadband connection is extremely slow

Hi, I have signed up for MaxInfinity 1000Mbps home fibre broadband plan for quite some times, and recently i did a speed test and discovered that the speed was extremely, not even 50Mbps for both upload and download. 

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Carla_P

Moderator

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5.2K Messages

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3K Points

10 m ago

Hi victory1314, we're sorry to hear that you're having a slow internet connection. Just to check, are you on a wired or wireless connection? Also, please try to reboot both your ONT and router to refresh your internet connection. 

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