Loss of Internet Connection (immediately when receiving incoming calls via Digital Voice)
I am using the Linksys EA7500 router. Recently we discovered, when incoming calls are received, the moment the handset is pick up, the digital voice & internet connection gets cut off and we have to manually reset the ONT & Router.
We have tried to 1) Get a new home phone ; 2) Changed to a different router, but problem still exist. The dropping of Digital Voice & Internet connection is totally random (>50% of the incoming calls faces this problem).
Please advise, what could be the problem? Could the ONT be faulty?