1 Message


1 Point

Tue, Apr 6, 2021 11:37 AM

Internet not working

The PON light on the ONT is flashing and there’s no internet connection. Already attempted power cycling router and modem.





4.3K Messages


2.1K Points

1 m ago

Hi @Keerthan, I'm sorry to hear that you're having issues with your internet connection. Since rebooting the router and ONT didn't help please send a message to our Customer Support via Facebook Messenger by clicking the link below so they could further assist you. Thanks. 

~ Carla



Some of my posts, opinions and views here do not reflect my position and StarHub's opinions. 
For account related matter, please seek help from our Customer Service team via Facebook Messenger.
Have a good idea? Tell us at our Ideas Exchange!

Get Started

Get Started