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thomas81

Honored Contributor

 • 

26 Messages

Sun, Jun 10, 2018 6:00 AM

How to subscribe to Starhub Digital Voice services.

Responses

Accepted Solution

Amy_Law

Alumni (Retired)

 • 

3.3K Messages

2 years ago

I see your confusion. ONT LAN Ports are also voice compatible. You can plug in your phone to the LAN ports directly. 

 

- Amy
thomas81

Honored Contributor

 • 

26 Messages

2 years ago

I have a starhub Fibre TV with 1GB broadband, but my ONT does not have a voice port at all.

 

If I want to go starhub shop to subscribe to home voice at promotion rate of S$2.10 monthly, how  to do it? What the hardware cost if need to get new Wireless IAD what the brand and model? If need to do number porting from Singtel what the cost? Any registration fee and other charges can I self install?

thomas81

Honored Contributor

 • 

26 Messages

2 years ago

Another question, can the wireless IAD bring to anywhere like overseas or office to work properly if there is internet connection?

Hanbali_N

Alumni (Retired)

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634 Messages

2 years ago

Hi thomas81,

 

the StarHub WeONT has 4 ports including a voice port. 

 

- Han

 

 

thomas81

Honored Contributor

 • 

26 Messages

2 years ago

My ONT i checked only have 4 LAN port, no voice port at all, can advise what to do?

eric3743

Grand Guru

 • 

4.4K Messages

2 years ago

Hi,

 

The ONT do have  2 voice ports known as  TEL1 and TEL2.

 

It is located behind together with the PORT1 to 4.

 

 

 

i am not starhub staff.

thomas81

Honored Contributor

 • 

26 Messages

2 years ago

do I need to send you photo to prove that what I said is true?

eric3743

Grand Guru

 • 

4.4K Messages

2 years ago

Hi,

 

Do you mean you have this model without TEL ports available.

 

Refer to this link on > Picture 1 on ONT without TEL ports

 

They may have to change this ONT to include TEL ports for your use.

 

 

i am not starhub staff.

thomas81

Honored Contributor

 • 

26 Messages

2 years ago

I think my family will have to waste time and effort going to starhub shop see what they can advise. Since 1630 cannot give me advise as what I spoke to them as I called. The starhub number is now in my block list of my mobile phone due to too many spam call to ask them get manager to speak to me but put on long hold over a minute.

thomas81

Honored Contributor

 • 

26 Messages

2 years ago

Dear Amy_Law as Starhub Community Manager,

 

Hope I can plug in a normal analog phone on LAN port of Huawei ONT  it will work to made voice call. Then I do not need any network devices at all. Will tell starhub about this. Will print screen this topic and mark as accepted solution.

 

Thanks.

dennis14

New Commentator

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1 Message

2 years ago

Dear Amy

 

1. I currently have digital voice home with M1 service. Do I need to port over the service to Starhub? Or I can simply just plug in my telephone through the Starhub's Netlink Trust ONT LAN Ports - which are also voice compatible - from my phone to the LAN ports directly?

 

2. For Starhub, what is the difference between Digital Voice Home, Digital Voice Global and Digital Voice Flexi?

 

Regards
Dennis

Jere_Lim

Community Manager

 • 

1.1K Messages

2 years ago

Hi dennis14, please PM us your subscriber name, registered Hub ID / email address and mobile number >> HERE << we’ll arrange for assistance. Thank you.


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