chen1's profile

Esteemed Commentator


6 Messages

Wed, May 15, 2019 2:00 AM

how to downgrade 1G broadband and tv bundle service to 500m Broadband service with homeline



Currently, I have HomeHub 1000 (fiber) service and contract ended on 11 May 2019. I would like to remove the TV service and downgrade the fibre broadband service to 500M with digital voice service.


Can you kindly let me know all the one time cost and monthly cost? 


I think I only need to return the TV setup box to starhub shops, right? 


Or I should terminate all the sevice and sign up another contract with starhub? Also return the box to starhub shop? 


Can I return the setup box to starhub retail shops? 



Alumni (Retired)


3.3K Messages

2 y ago

Hi chen1


I've replied to your PM.


- Amy

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