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Ann1's profile

Valued Commentator


2 Messages

Tue, Jul 10, 2018 1:00 AM

home cable broadband - no call to confirm delivery time n date

Hi, I signed up for cable online and received an email that someone will contact me within the next 24hrs but no one did.

unfortunately due to a technical issue on your website, it kept stating error-try again. so i tried again 3 consecutive times because of the error message. after which, i received 3 confirmation emails. Are you able to check my status and have someone call me please?CR18070898615, CR18070898472 & CR18070898316. I called the hotline but was bounced from department to department with no one able to help me! pls assist!



Grand Guru


4.4K Messages

3 years ago



For Online Store matter you can contact Sales hotline 1630 to assist you.



If you are still having problem in contacting them, do write to forum staff to assist you.


Do PM (private message) forum staff Amy_Law to assist you on this matter.

Or to the forum staff that reply here, by clicking on the staff's post: Send a private message.


Click on this link; >> Send private message to Amy_Law

Or on this link to; >> Send private message to Starhub CS


Please submit and provide with the following information;

Message Subject:

Registered subscriber full Name, NRIC/FIN number, account (if any) and your contact & email.

Description:  And any other queries do include here &or this thread for reference.


How to send a PM (Private Message) on StarHub Community?




i am not starhub staff.

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