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1 Message

Mon, Jan 6, 2020 5:00 AM

Hidden charges - Internet TV

Hi,

 

I am being charged additional Internet TV charges of ~$10 since October 2019. Have not signed up for it, will StarHub auto signup without customer consent?

 

Please remove the extra charges.

Responses

Carla_P

Moderator

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1.6K Messages

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26 Points

9 months ago

Hi @kart_starhub, I apologize for this, but I assure you that StarHub does not automatically sign-up its customers to any service. I advise that you please contact us on either Facebook or Twitter as this requires us to refer to your account details to check the additional charges you incurred. 

 

 

~ Carla

 

 

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