Hi @Starrie790, sorry for the inconvenience this has caused. Just to check, have you tried to reboot both your ONT and router to refresh your internet connection?
In this case, since rebooting didn't help, please get in touch with our Customer Support via Facebook Messenger by clicking the link below so they could further investigate this. Thank you.
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Carla_P
Moderator
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3.5K Messages
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1.4K Points
a month ago
Hi @Starrie790, sorry for the inconvenience this has caused. Just to check, have you tried to reboot both your ONT and router to refresh your internet connection?
~ Carla
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