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2 Messages

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2 Points

Fri, Jan 8, 2021 2:14 PM

Fibre speed

heres my reading. 

Sitting in front of the router. 1 user.

Responses

Carla_P

Moderator

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3.5K Messages

 • 

1.4K Points

a month ago

Hi @Starrie790, sorry for the inconvenience this has caused. Just to check, have you tried to reboot both your ONT and router to refresh your internet connection?

~ Carla

 

 

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Some of my posts, opinions and views here do not reflect my position and StarHub's opinions. 
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2 Messages

 • 

2 Points

Yes. I have switched on n off the main switch

Can starhub improve this please. 

Carla_P

Moderator

 • 

3.5K Messages

 • 

1.4K Points

In this case, since rebooting didn't help, please get in touch with our Customer Support via Facebook Messenger by clicking the link below so they could further investigate this. Thank you. 

~ Carla

 

 

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Some of my posts, opinions and views here do not reflect my position and StarHub's opinions. 
For account related matter, please seek help from our Customer Service team via Facebook Messenger.
Have a good idea? Tell us at our Ideas Exchange!

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