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Senior Commentator

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3 Messages

Sat, Jan 5, 2019 2:00 PM

Fibre broadband not working

I've just come back from holidays and our starhub broadband internet isn't working. For the past few months it has not worked every so often but I've managed to get it working again by fiddling with the modem and router cables. This time, after trying for hours, I've had no luck. I’ve tried unplugging and waiting, but that didn’t work either. Here’s a pic of the current setup. Please help! Thanks, K8021CBA15-33BE-44E3-866E-D24E50C3963E.jpeg

 

Responses

Jere_Lim

Community Manager

 • 

1.1K Messages

2 years ago

Hi K8, please PM us your subscriber name, registered Hub ID / email address and mobile number >> HERE << we’ll arrange for assistance. Thank you. - Jeremy 


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