Fibre broadband down, poor customer service from Starhub Helpline
My 200mbps fibre broadband stopped working by itself on 27th night.
LOS light on Nucleus Connect blinking red.
Called Starhub Customer helpline on 1633 on 28th morning and evening - both times was told they have escalated the matter and that they would call me back on my handphone to update me.
No calls received! And the problem persists.
What is the solution for this service disruption???