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Mon, Sep 14, 2020 5:26 AM

Early termination(broadband service) due to retrenchment

Good evening. I have a question for early termination of broadband service.

I have dismissed from company because of covid-19 pandemic layoff.

I made 2 year of contract, and used service for 6 months. i have checked that in case of early termination 

I need to pay penalty about 600 sgd.

As this is inevitable situation, is there any way the starhud waive this fee?

I can submit the company release letter .

i am look forward to your reply....

Responses

Carla_P

Moderator

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2K Messages

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316 Points

a month ago

Hi @hyunb, I'm sorry to hear about your current situation. Unfortunately, I don't have the authority to address your concern. With that being said, please reach out to my colleagues via Facebook Messenger by clicking the link below for further assistance. 

~ Carla

 

 

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