Tue, Dec 25, 2012 8:00 PM
a year ago
8 years ago
I have install the fiber and using DVG-N5402SP. I understand that people who thinks that gaming have to use wired but it doesnt mean that wireless cant play games for moderate user. For me I using cable previously using a very old model router from dlink and i have been playing online games with no issues for the past 10 years. Yesterday after install the router, i keep getting dc from the online game, but surfing net is ok. I have called DLink and they keep asking me to change setting over and over again but it still happen. Please do not advise me to use wired is the wired need to run across my living rm to my rm is gonna be very ugly and very obstructing to my family members when walking around.
Is it suppose to be like tat keep getting dc from online games?
Could you provide me with your details over at http://bit.ly/StarHubCares? I will get my team to assist you further.
I totally agree with you all! Before my internet access disappeared totally 36 hours ago the speeds were terrible. A technician came out and said the problem was that our apartment had too many windows and we should board them up!!!!! Sorry - but we live in apartments that have windows - not sheds!
Bad service, no follow up on issues. I still don't know when I will be reconnected
Are you still encountering the same issue? If yes, please provide your details via http://bit.ly/StarHubCares.
If you are facing slow speed via WiFi, I would recommend wired connection to the Home Gateway.
The router has been replaced and we can now access the internet. However, when there are a lot of people in our condo on the internet the connections are dodgy and slow and keep cutting out. A wired connection is not an option because of where the connection point has been put by Starhub (behind a tv unit in the living room). I work from home and need to work at a desk..........
I regretted upgrading my plan to maxinfinity as its giving a very slow and unstable connection like 20 to 20mbps , there are a few times it even drp to 15mbps, im very unsatisfied as in the past where before i upgraded my plan it was like much more stable and faster than this . i would like some help from starhub here thanks.
I'm glad to see that it's not just our Maxinfinity that's causing problems. Before we 'upgraded' things were better
Perhaps we need to go more island wide with our concerns - like the Straits Times? Fibre optic should be the best. Currently it's working like an old fashioned modem.................
Hi SH, I went through Dlink website and I came across this page inside DLink : http://www.dlink.com.sg/awards/, you will be surprise that DVG-N5402SP is missing from here. why can't SH choose of of this routers from here, i am sure it will have greater improvement than the current one.
I am stuck to pay the monthly $128 with the so called free MBP..... I was expecting to get the faster bandwidth for my family's devices....iPad, DS etc... But who knows that we are repeatedly recommended to use wired connection as a solution?!? Does StarHub done a market study that many people nowadays are using wireless devices? Can a family of 4 pull cable and work from the connection modem?? Come on!!
How can we improve?