Honored Commentator
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9 Messages
DCM -712 U/S Blinking Green D/S Solid Green...no internet
I lost my internet connection for some reason on Saturday
U/S Blinking Green D/S Solid Green...
Tried removing cable reconnecting cables
, reboot the DCM-712
The cable tv sharing the same cable is working fine
Any ideas why?
Responses
Ruk
Honored Commentator
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9 Messages
3 years ago
Any ideas ? Anyone from starhub can help?
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Amy_Law
Alumni (Retired)
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3.3K Messages
3 years ago
Hi Ruk
Have you tested the connection using a LAN cable to your laptop/PC to see if the issues recur after a restart of your modem/ONT and router? Let me know with your full name, NRIC/FIN number, contact number and email address via Private Message and I'll arrange for assistance.
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Ruk
Honored Commentator
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9 Messages
3 years ago
Hi Amy
Q1) Have you tested the connection using a LAN cable to your laptop/PC to see if the issues recur after a restart of your modem/ONT and router?
A1) Yes I have done all the above
I tried to send you a Private Message but keep getting the error saying recipient has private message disabled
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Amy_Law
Alumni (Retired)
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3.3K Messages
3 years ago
Have you tried clicking on the bolded words of my reply? This will redirect you to the correct link to PM us.
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