Cisco modem DPC3925 keep rebooting

Hi KaiBoon,

I have managed to figure out what went wrong. My flat has 3 cable points, each point in each individual room. It seems like the point in my bedroom is faulty. I have tried connecting it to the point in another room and it no longer has the rebooting issue. The only problem now is that I have to use wifi instead of direct LAN cable which makes my latency quite high. If I want starhub technician to come down and check on the cable point in my room, is there any charges?

My Cisco router DPC3925 keeps rebooting at least once every hour. How to solve. It is using brdige mode since the peformance is too low as stand alone. I also use a splitter since I don't want to have the cable mess in other room and want the router in living room for best performance. I always used a splitter previous with SH in 2010 and also in other countries and never experienced issues so I may assume that it is not related to this either. Should have been tested by SH and Cisco.

Only if you know how to slove the issue reply. I know many have similar experiences so I  may assume SH has a solution by now. Else why still selling..

As you read from my 'tone of voice' I am in the stage of getting frustrated and to throw it from the balcony..

my modem DPC3925 reboots frequently. ive tried to change the setting on the ip address but it still remains the same. it is very disappointing especially when im gaming on my xbox one. someone plese help me