Cable Broadband New Account activation
I've applied cable broadband application last 6th Jan, received the modem right after signing the contract. The sales guy said it would be one to two days for activation. Until now, friday the 13th Jan, we are unble to access the internet. PC diagnostics: no valid IP.
Calling 1633, they said its Sales side. Going to sales (Starhud Shop), they said its the technical side with smirking faces can see from these sales guy, they're only good during or before signing of Contract. After, they are none of help at all.
Already spent almost 200 mins calling these 1633 and 1610.
The latest i got from them is that there still no broadband account under my name and should just wait for a call from someone. Finger pointing.
Hate to say this, Singapore is already at GBps era but Starhub service/response seems to be still at the age of dial-up.
I might need to kneel down and beg for mercy?
Please kindly help.
Thank you very much.