StevenC's profile
StevenC
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Conversationalist

Senior Commentator

 • 

3 Messages

Sat, Feb 3, 2018 4:00 PM

After upgrade to DIR-850L 2.10G firmware , my 500 Mbps fibre only 7Mbps download

Hi

 

As shown when I upgraded to the firmware

 

my internet speed

 

 

anyone has this issue as well

 

xx62PuL

DIR-850L FirmwareDIR-850L Firmware

Responses

eric3743

Grand Guru

 • 

4.4K Messages

3 y ago

Hi,

 

Did you follow the instruction to do update the versions one by one.

If your current version is too outdated, there is a need to update to next version and so on.

Refer to the guide in the firmware update pack, link

> DIR-850L Firmware

 

After firmware updated there is a need to do factory reset.

Have you missed this step.

 

Latest firmware version require password to login to router setting.

The password is the same as stated on the router white label.

 

If you require assistance do contact DLink tech support hotline 6501 4200. 

 

 

 

I am not starhub staff.

StevenC

Senior Commentator

 • 

3 Messages

3 y ago

Hi Eric

Thanks for your help, I tried did a factory reset

 

and now if i connect directly via cable to the ONT it shows below speed

 

I am on a Infinity 200 Mbps and suppose upgrade to 500Mbps also

 

trying to have starhub technical support to assist me

 

speed test direct connect to ONT via cablespeed test direct connect to ONT via cable

Diane_R

Alumni (Retired)

 • 

570 Messages

3 y ago

Hi StevenC, please PM me the subscriber's name, NRIC/FIN, mobile and email address for further assistance. Thank you. 

StevenC

Senior Commentator

 • 

3 Messages

3 y ago

Hi Diane,

I PM you

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