Accessing Media Server at home from outside
Dlink DIR-868L router in standrard configuration for 1G plan.
All services from INSIDE the house to the internet working properly.
I cannot access my Media server (Synology 1515+) running Plex Media Server application from outside.
I do know what my public address is and that has been NATed to the device properly thru port 32400.
On looking at Plex support forums one of the issues could "double NATing" which can only be fixed by the ISP. This is also confirmed by a test that shows that the actual public address visible to me is different from what is being presented to the applications. My public IP is 39.x.x.x while that beiong presented to the apps is 18.x.x.x.
When I call Starhub, their "technical gatekeepers" keep reading off a predefined script and telling me that my internet is working properly. I already know that.
In frustration I am now posting to this forum, to see if I can get access to the actual Starhub technical team to work towards a resolution.
Thanks in advance.