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1 Message

Fri, Jul 27, 2018 8:00 PM

1Gbps Fibre Broadband Very Slow



My 1GBps Fibre Broadband seems to be very slow. I'm just not enjoying watching Netflix and streaming apps anymore and considering moving to MyRepublic. Is there anyway Starhub can fix this issue?





Alumni (Retired)


634 Messages

2 years ago

Hey coldfusioneer,


Do provide me with your details (Full name, NRIC/FIN, mobile number, email) via 'via PM' and i'll arrange for assistance.


In the interim, have you tried a hard reboot on your devices? Switch off your modem/ONT and router via the main switch for about 5-10 minutes before turning it back on.


If possible, do perform a speedtest and attach the screenshot of the results in your reply so (: - Han

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