Valued Advisor
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33 Messages
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1 Point
WITHDRAWAL OF STAR GROUP FROM INDIAN PACKAGE
Starhub's competing telco is capitalising on the withdrawal. They are advertising a promotion which tells customers not to worry about the "withdrawal of channels" and to subscribe to their package.
I suggest Starhub counter this by some attractive promotions or compensate starhub customers in some other way.
Thanks!
Responses
Jolene_L
Community Relationship Manager
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1K Messages
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37 Points
19 days ago
HI @ luvnature, thanks for letting us know about what the competitors are doing. Having to cease any channel is always a tough decision for us, and in order to stay competitive and refresh our portfolio of content and services, we had to make this decision. But yes, thank you for sharing your idea, and while we work to source for new content and promo, check out our current offer on https://www.starhub.com/personal/promotions/tv-changes/indian-channels.html
-Jolene
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