Too many charges to relocate
My father and I are loyal customers and also I am also a shareholder of StarHub stocks.
I and appalled that I have to pay multiple layers of fee just because I am relocating to my parents’ place with an existing contract for my fibre broadband service from a rental place.
I have to pay
$21.70 for a transfer of ownership to my father
$53.50 for a change of device because my modem doesn’t have VOIP port, and my parents has a VOIP
$35 for termination fee for my parents’ broadband service (no contract)
can there be an easier way to just let him take on the service and lesser fees to pay?