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Valued Commentator

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3 Messages

Sun, Sep 13, 2020 2:07 AM

Termination Broadband

I want to terminate my Broadband service after the contract ends many years. 

 

How to terminate the contract? Is there a way to do it from online? My current broadband not the fibre broadband

 

Plan

Maxinfinity 500Mbps Speedboost

Responses

Carla_P

Moderator

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2K Messages

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316 Points

a month ago

Hi @kristylian85, we're sorry to hear about your decision to terminate your broadband service. To terminate the service, you can bring the following items and equipment to our StarHub main outlets located at Plaza Singapura, NEX, Jurong Point and Tampines Mall.


- 1 x Optical Network Terminal
- 1 x Fibre Patch Cord
- 1 x UTP Cable
- 1 x Power Adaptor

 

The service will be terminated accordingly once the equipment has been returned.

~ Carla

 

 

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