Skip to main content

Esteemed Commentator

 • 

5 Messages

Sat, Aug 1, 2020 10:00 AM

Nokia Beacon and Google Home unable to locate WiFi

Hi all, just set up my Nokia Beacon, however, I am unable to set up the HK Citation one speaker after changing to Nokia Beacon router. Just wondering if anyone encounter the same issue? I have tried all the methods listed on Google's website and some online methods, but still doesn't work.

 

https://support.google.com/googlenest/answer/7212115?hl=en

 

Hopefully someone can give me some solution as I use my speaker quite often.

 

Many thanks in advance!

 

 

Responses

Carla_P

Moderator

 • 

1.6K Messages

2 months ago

Hi @Glovek8, just to confirm if you were able to successfully set-up your Nokia Beacon? If yes, but then other devices can connect to your internet connection maybe the issue is with the HK Citation speaker. We suggest that you contact the customer support of HK Citation as they might be more equipped to help you with your concern. 

 

~ Carla

 

 

▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
Some of my posts, opinions and views here do not reflect my position and StarHub's opinions. 
For account related matter, please seek help from our Customer Service team via Facebook Messenger.
Have a good idea? Tell us at our Ideas Exchange!

Get Started

Get Started