Internet down when using VOIP
I have been facing this issue intermittenly:
- My internet will go down whenever i am receiving incoming call or making outgoing call from my Cordless Dect Phone which is connected to the modem as below:
Necleus Connect Modem -> Tel 1 Line -> [RJ11-to-RJ45 cable] -> Ethernet Port D1 -> wall plug Port D1 -> [RJ45-to-RJ11 phone line adaptor] -> [RJ11 cable] -> Dect phone
Is there any settings or something that i missed out? Or Starhub must do some configurations on their side?
Thanks in advance!