mobilebilly's profile

Respected Commentator

 • 

6 Messages

 • 

2 Points

Sun, Nov 1, 2020 7:21 AM

HomeHub Plus to Fibre broadband

Hi there,

My HomeHub Plus contract will end in mid-Dec, I would like to switch to normal broadband as I no longer need the TV service.

What will be the best way to to do the recontract and switch?

In addition, I am going to move house in Apr 2021, am I supposed to sign up for a new broadband service in Dec or wait till Apr 2021?

Regards,

Billy

Responses

Carla_P

Moderator

 • 

5.2K Messages

 • 

3K Points

10 m ago

Hi @mobilebilly, to terminate your TV service, please visit any of our StarHub Main Shops (Plaza Singapura, Jurong Point, Nex and Tampines) and return the following items.

  • Set-Top Box
  • Power Code/Adapter for Set-Top Box
  • Remote Control

Don't forget to inform the agent who'll assist you that you'll retain/recontract your Fibre Broadband. 

Since you'll be moving in April 2021, if you have an existing contract, you have the option to request to relocate your service(s). Please refer here to find out about our relocation procedure and the charges. 

 

Get Started

Get Started