Skip to main content

Fri, Sep 4, 2020 3:43 PM

Homehub downgrade



I am currently on a homehub 1gb and contract ends next month. When my contract ends, I do not wish to recontract. I would like to terminate the tv part, and just retain StarHub broadband without contract.

is that possible?





Community Sheriff


378 Messages


1 Point

2 months ago


This is without the TV component, I asked them before, just to let you know, you will be taken off the Hubclub scheme thingy

Please do not send me enquiries via PM, I may not read them in time to help address your issues



2K Messages


316 Points

2 months ago

Hi @Twinsen, warmest welcome to GreenR Community! Yes, that is possible. Please reach out to my colleagues via Facebook to inform them that you'll terminate your HomeHub plan and let them know that you would be keeping the Fibre Broadband service. 


~ Carla



Some of my posts, opinions and views here do not reflect my position and StarHub's opinions. 
For account related matter, please seek help from our Customer Service team via Facebook Messenger.
Have a good idea? Tell us at our Ideas Exchange!

Get Started

Get Started