U

2 Messages

 • 

2 Points

Fri, Jul 23, 2021 8:15 AM

Help ! Nokia Beacon 1 SSID not found, even after I did factory reset

Hi, I just started to try install Nokia Mesh network with 2 Beacons. It was successfully set up, but after I changed the password in the App, the root Beacon's SSID can no longer be found. Even after multiple times, factory reset and other tries, I am unable to get the SSID to show up in the WIFI list. 

Can anyone advise please what can I do to 'revive' this Beacon?

Thanks.........

Responses

2 Messages

 • 

2 Points

2 m ago

After the power cable is plugged in, the Beacon light indicator shows white steady light. After a while, this becomes a flashing yellow-orange light and stays like that.

Carla_P

Moderator

 • 

5.2K Messages

 • 

3K Points

Hi @user_a63cea, I'm sorry to hear about this. Just to check, are you getting an error message saying "Can't find your Nokia WiFi device?"

~ Carla

 

 

▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
Some of my posts, opinions and views here do not reflect my position and StarHub's opinions. 
For account related matter, please seek help from our Customer Service team via Facebook Messenger.
Have a good idea? Tell us at our Ideas Exchange!

Get Started

Get Started