U

1 Message

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1 Point

Tue, Jan 11, 2022 5:04 PM

Feel Cheated

Hi all

Kindly check your speed of your broadband

I paid for 1GB but get less than 300Mbps

Carla_P

Moderator

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6.1K Messages

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3.8K Points

16日前

Hi @user_5741ca, apologies for the inconvenience caused. Have you tried to reboot your ONT and router to refresh your internet connection? Also, is the speed the same with a wired and wireless connection?

1 Message

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1 Point

15日前

Please check the type cable use at the ONR to your router and router to your PC. or Laptop.  sometime the Cable will eat up your speed if you use the wrong Cable.

If you are using the Wifi to you Laptop to check the speed on 1G. your result is the best connection if you test on the wifi.

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