U

1 Message

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1 Point

Sun, Aug 29, 2021 3:27 AM

Accidentally I have make double payment

As the title, I have accidentally make double payment, can I have the refund back? 

Responses

Carla_P

Moderator

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5.2K Messages

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3K Points

23 d ago

Hi @user_e393a5, warmest welcome to GreenR Community! Usually, the overpaid amount will be reflected in your account or bill as a credit balance. Thereafter, this amount will be automatically deducted from the outstanding balance on your next StarHub bill. This means, when you receive your next bill, the amount will be zero, if there are no additional charges.

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