Help!

It's a link from an email. When I clicked on the link, it automatically tried to open up with Word. There's no option for me to open the link/file in any other ways.

Unfortunately no.

@NickF As I've mentioned, it's a link from an email, and it automatically opens up in Microsoft Word. I can't reconfirm/rename or do anything with the link/file.

Hi @Supernovaa,

Was this meant to be a document or an excel file?

You could reconfirm the file extension. If it is a document, it should be a (.doc) or (.docx) and not (.do).

Or if it is an excel file, the file extension should be displayed as (.xls) or (.xlsx)

Edit: Simply rename the file as "index.doc" or "index.xls" (if applicable) 

I hope this helps!

@Supernovaa Will drop you a PM.

@NickFOk, I'm not too tech savy, how do I rename the file? As per attached image, this is all I see when I right click.

@Supernovaa I hear you.

Does the link allow you to download the file? Or do a 'right-click > save as'?

I did some googling and I found the following:

http://answers.microsoft.com/en-us/ie/forum/ie8-windows_7/how-to-open-files-with-do-extension/097a0b91-4d27-4e5e-adc6-9f5fc05e69a8

Apparently, the common solution recommended in the link above was to rename the file from (.do) to (.pdf).

Or, you could try opening the downloaded file with Adobe reader or a pdf reader of your choice.

Try and see if it helps?