tourdefrance's profile

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Thu, Nov 18, 2021 6:09 AM

What is Adjustment Fee?

I subscribe to Starhub broadband and cable TV and for the first time, there is an "adjustment fee" of S$12 in the bill. Starhub has not explained what is this adjustment fee. Is this a price increment? Starhub has progressively taken away cable tv channels and we still have to pay more?

Carla_P

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21 d ago

Hi @ we will need to refer to your account details to see why you were charged with this fee. In this case, please contact our Customer Service team through Facebook Messenger by clicking the link below. Moreover, please be informed we charge a Service Call Transportation Fee of $12.84 per trip. 

(edited)

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