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humbee

Senior Commentator

 • 

3 Messages

Tue, Aug 28, 2018 8:00 AM

Unable to redeem rewards

Responses

humbee

Senior Commentator

 • 

3 Messages

2 years ago

I got the below error when I submit my reward redemption

"Sorry,We are unable to process your request.Please try again.."

 

Re-tried a few times but still got the same error message.

Senior Commentator

 • 

3 Messages

2 years ago

Hi Starhub!

 

I tried many time for the redemption and it hang all the time. Some how it also deduct my point for a redepmtion without sending eVoucher. This is not rightful! 

 

Today, I tried to login but not successful. The system is not working!

 

Please look into this and send me the eVoucher which you have dedcuted my point!

 

Dennis

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