ksgoh's profile

Honored Contributor

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43 Messages

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3 Points

Thu, Jun 3, 2021 2:18 AM

signup after contract expired consider as new signup ?

i notice starhub only include smart wifi for new signup , as my TV and broadband ( and also my mobile), is expiring soon,

if i signup after the expiry of the contract, will i be consider as new signup ? 

or should i start look around for others provider ?  

Responses

Carla_P

Moderator

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5.2K Messages

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3K Points

4 m ago

Hi @ksgoh, when your contract expires then you can recontract, therefore, it won't be considered as a new sign up. 

ksgoh

Honored Contributor

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43 Messages

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3 Points

so even i have no active contract with starhub, it is still not consider as new signup right? i always thought re-contract means do it before contract expired,  will look around and see got other deal since no more contract ..  thanks

(edited)

Carla_P

Moderator

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5.2K Messages

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3K Points

Once your contract expires, it basically means you're no longer tied to a contract so you either recontract which means to make a new contract or do a termination. Meanwhile, a new sign up means that you don't have an existing account with StarHub. 

~ Carla

 

 

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