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Valued Commentator

 • 

2 Messages

Sun, Jul 7, 2019 7:00 PM

Redeeming Rewards Points

I cannot redeem my points on any rewards.

Please assist asap.

Responses

JacksonTZG

Community Manager

 • 

602 Messages

a year ago

Good afternoon kento106,

 

I am sorry to hear about this. Do try clearing your cache and try again. For general enquiry, you may wish to post a screenshot of what you've tried to redeem for the community to assist you better.

 

As we are no longer assisting account related queries via community, please direct your query over to Facebook messenger  (http://m.me/starhub) or Twitter Direct Message (https://twitter.com/StarHubCares) so that we can log a case for you and respond to you there.

 

Thank you. Smiley Happy

 

- Jackson

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