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Esteemed Commentator


5 Messages

Fri, Aug 21, 2020 12:00 AM

Recontract HomeHub 1G

Hi Starhub,


I had recontract my HomeHub 1G last month. I received an email from Starhub promotion that its commes with free 1 month subscription. 

However, I have receive my bill and was surprise to receive a full monnth sucscription. 


Had made a call to Starhub customer services last Sat and was told a sales rep will check and call be back with 48hours. Unfortunately I did not receive any call after 6days. 



Please check and advise as its difficult to call in Starhub custommer service hotline.



Martin Ting





2.1K Messages


388 Points

2 months ago

Hi @MartinT, sorry to hear about this. Please contact our Customer Care Support Team via Facebook or Twitter for further assistance. Apologies since we don't have access to account details here. 

~ Carla



Some of my posts, opinions and views here do not reflect my position and StarHub's opinions. 
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