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Esteemed Commentator

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5 Messages

Fri, Aug 21, 2020 12:00 AM

Recontract HomeHub 1G

Hi Starhub,

 

I had recontract my HomeHub 1G last month. I received an email from Starhub promotion that its commes with free 1 month subscription. 

However, I have receive my bill and was surprise to receive a full monnth sucscription. 

 

Had made a call to Starhub customer services last Sat and was told a sales rep will check and call be back with 48hours. Unfortunately I did not receive any call after 6days. 

 

 

Please check and advise as its difficult to call in Starhub custommer service hotline.

 

Thank,

Martin Ting

Responses

Carla_P

Moderator

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2.1K Messages

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388 Points

2 months ago

Hi @MartinT, sorry to hear about this. Please contact our Customer Care Support Team via Facebook or Twitter for further assistance. Apologies since we don't have access to account details here. 

~ Carla

 

 

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