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New Commentator

 • 

1 Message

Fri, Jan 26, 2018 8:00 AM

Points deducted for Grab promo but no E-voucher received in email

Hi, 

 

I have redeemed a $5 Grab promo code using my rewards point but did not receive any pdf e voucher in my registered email even though points are deducted. Emailed starhub customer svc but did not get back to me after several days. Please assist. Thanks. 

Responses

eric3743

Grand Guru

 • 

4.4K Messages

3 years ago

Hi,

 

Have you check your spam folder.

 

Do confirm that the email is correct.

 

 

 

i am not starhub staff.

New Commentator

 • 

1 Message

2 years ago

Hi there, I have the same problem- there is no pdf in email, is someone able to assist? Thanks in advance

eric3743

Grand Guru

 • 

4.4K Messages

2 years ago

Hi  benhui,

 

Please do write to forum staff to assist you.

 

Do PM (private message) forum staff Amy_Law to assist you on this matter.

Or to the forum staff that reply here, by clicking on the staff's post: Send a private message.

 

Click on this link; >> Send private message to Amy_Law

Or on this link to; >> Send private message to Starhub CS

 

Please submit and provide with the following information;

Message Subject:

Registered subscriber full Name, NRIC/FIN number, account (if any) and your contact & email.

Description:  And any other queries do include here &or this thread for reference.

 

How to send a PM (Private Message) on StarHub Community?

 

 

 

i am not starhub staff.

Priya_R

Alumni (Retired)

 • 

1.3K Messages

2 years ago

Hi benhui

 

Can you provide me with your full name, NRIC, contact number and email address via Private Message and we'll keep in touch?

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