D

1 Message

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1 Point

Wed, Mar 10, 2021 4:57 AM

I would like to Terminate my HomeHub Plus

I would like  to Terminate my HomeHub Plus after my contract ends on 21-Mar-2021. Please advise how I can do that?

Carla_P

Moderator

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5.5K Messages

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3.2K Points

7 m ago

Hi @darshini27, we're sorry to hear about your decision to terminate your service with us. To do so, please return the following equipment at any of the 4 main StarHub Shops (Plaza Singapura, Jurong Point, Nex or Tampines).

  • ONT/Vermont
  • Fibre Power adapter for ONT/VeONT
  • Network LAN cable
  • Fibre patch cord
  • Fibre TV Set-Top Box
  • Power Code/Adapter for Set-Top Box
  • Remote Control

Your service is terminated as soon as your request is processed at either of the StarHub Shops mentioned, and you will no longer be able to use the service. Lastly, there is a Fibre Service Disconnection Fee of $32.10 (wGST). 

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