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Valued Commentator

 • 

2 Messages

Sun, Dec 30, 2018 8:00 PM

Hub Club Membership

Hello Team,

 

I have all three services taken from StarHub - Mobile, Broadband and TV on the first week of December itself. But I am yet to receive any welcome message/kit from Star Hub Club Membership.

 

How long does it normally take to receive the same?

 

Regards,

Vasanth

Responses

JacksonTZG

Community Manager

 • 

602 Messages

2 years ago

Hi vasancec

 

Please check on the FAQ to understand the full scope of Hub Club Membership at https://www.starhub.com/personal/support/rewards/hub-club/about.html.

 

If you've fulfilled all the conditions and did not receive the welcome message in 1 month, please drop me a PM with your registered name, registered mobile number and Hub ID/email address by clicking the words bracketed by the arrows here > via Private Message < for me to look into the matter.

 

Thank you. 

 

- Jackson

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