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Valued Commentator


2 Messages

Sun, Dec 30, 2018 8:00 PM

Hub Club Membership

Hello Team,


I have all three services taken from StarHub - Mobile, Broadband and TV on the first week of December itself. But I am yet to receive any welcome message/kit from Star Hub Club Membership.


How long does it normally take to receive the same?






Community Manager


602 Messages

2 years ago

Hi vasancec


Please check on the FAQ to understand the full scope of Hub Club Membership at


If you've fulfilled all the conditions and did not receive the welcome message in 1 month, please drop me a PM with your registered name, registered mobile number and Hub ID/email address by clicking the words bracketed by the arrows here > via Private Message < for me to look into the matter.


Thank you. 


- Jackson

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