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Senior Commentator

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3 Messages

Thu, Jul 5, 2018 12:00 AM

Early recontract of homehub 1000

Hi starhub... I am on the old homehub 1000 contract...I feel that without the discovery channels, it is inappoirate to charge us the higher homehub fees... Can i recontract to the new homehub plus at a lower monthly rate without any contract termination fees?

Responses

Priya_R

Alumni (Retired)

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1.3K Messages

2 years ago

Hi theking_smen

 

Sorry that you feel this way. Can I check if you've received our letters yet? The letter will contain information on the new channel launches, as well as rebates, in appreciation of your patience.

Senior Commentator

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3 Messages

2 years ago

Yup, I have received the good will vouchers from starhub.... But my homehub is due to be recontract in 5 months time...

Hanbali_N

Alumni (Retired)

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634 Messages

2 years ago

Can you provide me with the subscribers' details (Full name, NRIC/FIN, mobile number, email) via PM so that I will be able to assist you better? - Han

Senior Commentator

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3 Messages

2 years ago

Hi han,

 

I cant seem to pm to you.. is there another way to contact you?

Amy_Law

Alumni (Retired)

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3.3K Messages

2 years ago

Yes, please send me your full name, NRIC/FIN number, contact number and email via Private Message and I'll check.

 

- Amy

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