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Valued Commentator


2 Messages

Mon, Jul 23, 2018 8:00 PM

Hub ID Upgrade - Unable to link FIN to StarHub account


I'm unable to link my Hub ID with my FIN.

It always shows an error

"The NRIC / FIN you provided already exists in the system. Please enter new one."

Please assist.


Thank you.



Community Manager


1.1K Messages

2 years ago

Hi Amanda, please PM us your subscriber name, registered Hub ID / email address and mobile number >> HERE << we’ll arrange for assistance. Thank you. 

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